Northwoods Connect, an Internet service provider with headquarters in Rhinelander, is seeking a full-time Office & Sales Manager!

The Office & Sales Manager responsibilities include best-in-class customer relationship management, sales, and general office support. A successful candidate should have experience with a variety of office software (email tools, spreadsheets, etc) and be able to accurately handle installation scheduling and light administrative duties. The Office & Sales Manager is expected to bring a customer-focused, highly entrepreneurial, and versatile mindset.

Northwoods Connect is an exciting, fast-growing company with a great reputation that is committed to the area. We are growing by leaps and bounds and want a highly organized, out-going person to come along for the ride with us.

Pay is competitive. Please send resumes and/or letters of interest to matt (at) northwoodsconnect.com.

Nowhiring.png
Posted
AuthorMatt Osterman

Just a heads up to our current and potential Northwoods Connect customers that our amazing deal of a $50 credit and a free energy saving device ENDS on 12/01/18. Anyone that purchases or upgrades to a 10Mbps plan or better is eligible to receive it.

This deal is not coming back, so we encourage all who are interested to act now.

You can learn more about the program here.

Nest+E+Raw.png


Posted
AuthorMatt Osterman

Happy to formally announce that high-speed Internet service is now active at three new locations: Crandon, Pelican Lake, and Malvern! 

Screen Shot 2018-05-18 at 11.04.55 AM.png

And for a limited time, Northwoods Connect and Focus on Energy have partnered to offer new and existing customers a $50 credit and a FREE Nest Thermostat (or other connected devices) to help you save energy in your home.

Become a new customer or upgrade your existing broadband service with Northwoods Connect and you can qualify for your choice of the latest energy saving devices (up to a $150 value). And customers who buy or upgrade to our Enhanced, Family, or Rocketplan Plus service plans are also eligible to receive an instant $50 CREDIT!

Choose from these featured products:

Nest Thermostat E (FREE) (Watch the Nest E video here)
Emerson Sensi Wi-Fi Programmable Thermostat  (FREE)
Philips Hue White Starter Kit & TrickleStar Energy Saving Powerstrip (FREE)
Nest Learning Thermostat  ($120 Copay)
Ecobee4 Smart Thermostat ($120 Copay)

Check out our speeds and pricing.

Posted
AuthorMatt Osterman

Until 12/01/2018, Northwoods Connect and Focus on Energy have partnered to offer new and existing customers a $50 credit and a FREE Nest Thermostat (or other connected devices) to help you save energy in your home.

Become a new customer or upgrade your existing broadband service with Northwoods Connect and you can qualify for your choice of the latest energy saving devices (up to a $150 value). And customers who buy or upgrade to our Enhanced, Family, or Rocketplan Plus service plans are also eligible to receive an instant $50 CREDIT!

Choose from these featured products:

  • Nest Thermostat E (FREE) (Watch the Nest E video here)

  • Emerson Sensi Wi-Fi Programmable Thermostat (FREE)

  • Philips Hue White Starter Kit & TrickleStar Energy Saving Powerstrip (FREE)

  • Nest Learning Thermostat ($120 Copay)

  • Ecobee4 Smart Thermostat ($120 Copay)

 

Sound too good to be true? It's not! The only caveat is that the program requires customers must buy or upgrade to a 10Mbps service or above, and remain with our service in good standing for at least three months after activation or upgrade. 

To learn more about this program, please visit here.

And to see our current plans and prices, please click here.


Posted
AuthorMatt Osterman

For the last three years, we’ve charged the same exact rate for modem rental fees - it hasn’t gone up a single time. We’d love to keep that same price forever, but effective mid-December, our modem/CPE rental fee will be going up $2/month for a $6.99/month total.

Here’s why: we’ve never made money on the exterior modem and installation that we provide for our customers. It is worth it for us to take a loss to get service to customers who needed it. Our goal was to price everything in order to serve the maximum amount of customers for the best value with the best service we could provide. And now that our expenses have gone up a bit too, we can’t make the math work in our favor any longer. We won’t make an extra dime on this increase, but it will allow us to provide better long term service.

To that end, we’ve had many customers ask if purchasing a modem was a possibility and we never offered it because the modems/CPE are actually quite expensive ($180-$300 depending on the model you get). After much deliberation, we’ve decided to offer the modems to our customers AT COST.

NCT_UE.jpg

For $199 for the standard model, you can kill the $6.99 rental fee altogether. We understand that $199 is a lot of money to some folks, but if you think you’ll be a long-term customer, then you’ll come out ahead by month 28. Again, we know that won’t work for everyone, but we wanted to give our customers the flexibility to choose for themselves. And even with a small price increase, we still believe we have the best value and service of any company around. We hope you agree.

Further, we felt the timing was right with our energy savings and $50 credit promotion. We always want you to feel like you’re coming out ahead and that we have your back.  And we appreciate all of our customer who have ours.

Our entire staff thanks you!

Posted
AuthorMatt Osterman